TekInvent LLC – Privacy Policy

1. Introduction

Welcome to TekInvent LLC ("TekInvent," "we," "our," or "us"). We are a technology and software development company providing digital products and project-management services to clients worldwide. This Privacy Policy explains how we collect, use, store, and protect your personal information including information obtained through our website forms, email correspondence, and SMS/text communications, in compliance with U.S. privacy regulations.

2. Information We Collect

3. How We Collect Information

We collect information when you: • Submit a form or quote request on our website. • Communicate with us via email, phone, or SMS. • Sign a project agreement or service contract. • Subscribe to notifications, newsletters, or project updates.

4. Use of Information

We use collected information to: • Provide and manage software development and related services. • Schedule and confirm meetings, send reminders, and notify about deliverables. • Share project updates, task status, and feedback requests. • Issue payment reminders and confirm payment receipts. • Respond to support requests and client inquiries. • Comply with legal and tax obligations. We do not sell, rent, or trade personal information to any third parties.

5. SMS and Text Messaging Consent

Message frequency varies and standard message & data rates may apply.

By entering your mobile phone number on our website, forms, or service agreements and checking the consent box, you explicitly agree to receive text messages from TekInvent regarding account updates, billing alerts, project status, and service notifications.

Examples include:
We do not send promotional SMS messages unless separately consented.

• Appointment and meeting reminders
  
  

• Project status notifications and delivery updates
  
  

• Payment due and payment received alerts
  
  

• • Feedback requests
  • Service follow-ups

Opt-In Process

• The consent box must be unchecked by default and manually checked by you; this is not a condition to use our services.

Opt-Out Process

• You may opt-out of receiving SMS messages at any time by replying STOP to any message. For help, reply HELP. After opting out, you may still receive necessary account or service-related messages by other communication channels

• 
    After opting out, you may continue to receive email or account-related updates as necessary.
  
  
  

Data Protection

• SMS logs are stored securely and accessed only by authorized TekInvent staff.
  
  

• Text-messaging originator opt-in data and consent information will not be shared with or sold to any third parties.

6. Data Sharing and Disclosure

We may share data only with:

• Trusted service providers (e.g., hosting partners, payment processors, SMS gateways) that assist in our operations.
  
  

• Legal authorities if required to comply with applicable laws or enforce our rights.
  
  
  

All partners are bound by confidentiality and data-protection agreements.

7. Data Retention and Security

We retain information only as long as necessary for service delivery or legal requirements.
TekInvent uses encryption, access controls, and secure servers to protect data from unauthorized access or loss.

8. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to enhance user experience and track aggregate usage.
You can manage or disable cookies through your browser settings.

9. Your Privacy Rights

You may request to:

• Access or correct your personal data.
  
  

• Delete your data subject to legal retention requirements.
  
  

• Withdraw SMS consent by replying STOP to a text or contacting us at privacy@tekinvent.com.
  
  We maintain records of your SMS consent, including date, time, form/page used, and interface through which it was given.
  
  
  

10. Children’s Privacy

Our services are not directed to individuals under the age of 16.
We do not knowingly collect personal information from minors.

11. Policy Updates

TekInvent may update this Privacy Policy periodically.
Changes will be posted with a new “Effective Date.” Your continued use of our services after such updates constitutes acceptance of the revised policy.

12. Contact Us

TekInvent may update this Privacy Policy periodically.
Changes will be posted with a new “Effective Date.” Your continued use of our services after such updates constitutes acceptance of the revised policy.

Compliance References

• Telephone Consumer Protection Act (TCPA)
  
  

• Cellular Telecommunications Industry Association (CTIA) Messaging Principles
  
  

• Federal Trade Commission (FTC) Consumer Privacy Guidelines

How to Publish on Google Docs

• 1. Copy this policy into a new Google Doc.
     
     

  2. Click Share → General Access → Anyone with the link → Viewer.
     
     

  3. Use that URL as your:
     
     

     • Privacy Policy link on your website and email footer
       
       

     • “Privacy Policy URL” field in Twilio / A2P 10DLC registration